Computer Problems?
No Problem!
We're committed to helping you resolve computer problems quickly and reliably. Our certified technicians are just a phone call away.
Universal keeps your computer systems smooth, stable, and secure!

1. Call Toll-free Number
Call us at 800.978.4501 - our courteous, knowledgeable technicians are standing by to help!

2. Remote Login
We can access your computer remotely and securely to troubleshoot any problem-anytime, anywhere!

3. Computer Fixed!
Our trained professionals troubleshoot and fix problems, and take measures to prevent future issues.
Why Choose Us
1. Exceptional Service
We provide the best service available, and we'll prove it. From diagnosis to resolution, our technicians handle your issues with competence and courtesy.
2 . Expert Technicians
Our exclusive and rigorous training center keeps our skilled technicians proficient and ready to be on the front lines, troubleshooting complex computer issues with ease.
3. Proven Experience
We utilize the most up-to-date tools and technologies to get your computer running optimally. With over 30 years' combined experience in remote troubleshooting, you can rest assured that you're in good hands.
4. Rave Reviews
We pride ourselves on delivering exceptional service to our clients, and will work around the clock to ensure their complete satisfaction and peace of mind. Read our customer reviews.
5. Rock-Solid Guarantee


We have carefully developed state-of-the art utilities to make remote PC fixing much more efficient and time-saving for our customers.
Fix Issues
We know how valuable your time is. That's why we implement proven methods to fix your computer system as efficiently as possible.
We have technicians at all levels, so whether your problem requires a simple fix or in-depth troubleshooting, it will be fixed fast and efficiently.
Best of Breed
We utilize the best, most current software-not only to fix computers, but to implement prevention measures to protect them in the future.
With over a decade of experience in the security software marketplace, our Tech Support team can confidently handle the myriad of computer problems that home users and small businesses face on a daily basis. We understand just how frustrating technology issues can be. Think of us as your own personal help desk, without the excessive cost!
If you've been affected by malicious viruses, a sluggish Internet connection, shady page redirects, or overall slow performance, we have the tools and training to help. From troubleshooting complex issues to setting up printers and networks, we serve as your personal IT support team, at a fraction of the typical cost.
“Exceptional service combined with expert technicians ensures complete customer satisfaction and peace of mind.”
  • I was very pleased with the customer service and how quickly the technicians fixed all of my computer issues. I will recommend your company to everyone I run into with computer issues. It was nice to wake up to a working computer. Thanks again for all of your help...

    - john36201

  • Yes, the Universal technician provided a clear explanation of the technical process and also reassurance that a complete repair would result in my ability to access my e-mail account. My computer is now running much faster and I have peace of mind knowing that all my files and pictures are backed up.

    - Fairhead

  • I had jenny for the repair. She did a great job. It was over my head and she soon seen that I needed help and she jumped in and was wonderful.

    - ralphnila


Single pc


Cover 1 Computer

Unlimited 24/7 Support

Safe & secure remote connection technology

Unlimited PC Tune-ups

Unlimited Virus removal

Transferable Membership

One-time Set-up Fee $250

Multiple pcs


Covers up to 3 Computers

Unlimited 24/7 Support

Safe & secure remote connection technology

Unlimited PC Tune-ups

Unlimited Virus removal

Transferable Membership

One-time Set-up Fee $399

All Universal Service Plans include:

  • 24/7 Access

    Unlimited 24/7 access to Customer Service and Certified Technicians via secured remote connection.

  • Remote Connection

    Safe & secure remote connection technology means all work can be performed from the comfort of your own location. No need to take your computer to a physical location for repair.

  • Unlimited Tune-ups

    Unlimited PC Tune-ups & Virus removal service guarantees to keep your computer fast and stable.

  • Memberships

    Membership is transferable from computer to computer so if you get a new computer simply call us and request a transfer to the new computer.

Contact Us

International numbers:
  Canada: 800.978.4501
United Kingdom
  United Kingdom: +44 800 098 8984
  Australia: 130 065 7511
New Zealand
  New Zealand: 64 800001121
New Zealand
  Ireland: 353 18 008 17127
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